Password Change (if you know your SJC password):
If you know your SJC password and want to change it:
-go to outlook.office.com or click Change Password to go to the Office 365 website
-once there, click on the icon or initials in the upper-right portion of the screen
-select "View account"
-select "Password" from the menu on the left
-enter your current and new password
-click submit to change your password
Password Reset (if you do not know your SJC password):
If you do not know your SJC password and need to reset it:
-go to passwordreset.microsoftonline.com or click Reset Password to go to the password reset portal
-this portal uses the sign-up information you provided when initially setting up your account
-follow the prompts on the screen to reset your password or unlock your account